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स्नेहा·T

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Redesigning Inclusive Ride Experience for Individuals with Hearing Loss

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Academic Project 2025

Team

Duration

4 Members

01 week

Understanding the Challenge

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Why Uber?

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Understanding Accessibility Journey

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Current Experience

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Gaps in the Current Experience

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How do users communicate?

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Problem Statement

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Research that drove the Redesign

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User Persona: Deaf Rider

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Empathy Mapping: Deaf Rider

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User Persona: Hard of Hearing Rider

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Empathy Mapping: Hard of Hearing Rider

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Scenario 1

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Scenario 2

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Exploring the existing Tech Ecosystem

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Root Cause Analysis

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Feature Brainstorming

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Proposed Redesign

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Pink Poppy Flowers
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Inside the Technology

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Future Scope

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